Knowledge base
Answers, before you raise a ticket.
Configuration steps, common faults and the fixes our engineers apply. If the answer is here, you get it in thirty seconds instead of four hours.
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Resetting a forgotten portal password
What to do if you cannot sign in to the support portal.
Portal2 July 2026
Configuring business email on iPhone and Android
Step-by-step IMAP and Exchange setup, with the ports that actually matter.
Email & hosting28 July 2026
Why your Wi-Fi survey was wrong
Predictive surveys assume an empty building. Here is what changes once the racking goes in.
Wi-Fi19 July 2026
